• Orders are processed within 3–5 business days, unless otherwise stated.

• Inventory availability may vary. If an item is out of stock or delayed, we will contact you with a resolution or refund option.

• Some products allow for personalization (e.g., initials, names, quotes).

• All customization details must be confirmed at checkout. No changes can be made once your order is submitted.

• Customized orders are final and non-refundable.

• A flat $15 fee covers packaging and shipping.

• Orders ship via USPS, UPS, or other standard carriers. Tracking details will be provided once your item ships.

• Quiklio is not responsible for delays, damages, or lost items once the package is in transit.

• Due to the personalized and handmade nature of our products, all sales are final.

• If your item arrives damaged or incorrect due to an error on our part, please contact us within 5 business days of delivery with photos for review.

• Due to the personalized and handmade nature of our products, all sales are final.

• If your item arrives damaged or incorrect due to an error on our part, please contact us within 5 business days of delivery with photos for review.

• Quiklio is not liable for any accidents, injuries, or property damage resulting from the use or misuse of our products, including candles or any heat-sensitive items.

• Candles should be burned on a stable, heat-resistant surface and never left unattended. Keep away from children, pets, and flammable materials.

• For any skin-touching items (e.g., oils or packaging contents), please patch test first. Quiklio is not responsible for any allergic reactions or skin sensitivities.

• By placing an order, you grant Quiklio permission to use the contact information you provide (email, phone, mailing address) to communicate with you regarding your order, product updates, or special offers.

• We do not sell, rent, or share your personal information with any third party. Your data is stored securely and used only to improve your customer experience.

• Accepted payment methods include: [Insert Payment Methods such as Cash, Debit/Credit Cards, Cash App, PayPal, etc.].

• Orders are not processed until full payment is received.

• Care instructions are included with applicable products. Please follow them to preserve product integrity.

• Avoid exposing preserved roses or custom medallions to moisture or harsh chemicals.

We’re here to help with any concerns or questions.

• Email: contact@quiklio.com

• Phone/Text: 980-300-6037

• Instagram: @quiklio